Returns and Exchanges:

We hope you will enjoy your Soothebury gifts as much as we do! However, we understand that sometimes things are different than planned.

Damaged Items:

If your item arrives damaged, please notify us within seven (7) days of receipt. We will work quickly to resolve the issue, offering a full refund or replacement depending on the manufacturer's policy. To expedite the process, please email us at Info@soothebury.com  with photos of the damage and your order number. Read More